If you have forgotten your password, click “I forgot my password” at the bottom of the password entry screen to receive a reset password email.

If you want to change your password after logging in, go to Security in the Manage Settings Screen to change the password.

See the following if you do not receive the email.

Documents can be consented to without registering an account even if you receive files from CloudSign, and this alone does not mean that you are registered with CloudSign.

In this case, you will not receive an email even with the following steps, so see here for details on registering a new account.