---
title: If I unsubscribe my CloudSign account, can I still check my document data?
description: Test
---

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3. [About documents](https://help.cloudsign.jp/en/faq?hsLang=en#about-documents)

# If I unsubscribe my CloudSign account, can I still check my document data?

You are able to download and save data as PDF files before unsubscribing your account.

Download files using the “Download” button on the details page of concluded documents, or the edit pages for document information.

 

#### “Concluded Document Overview” screen

[![img01-3](https://help.cloudsign.jp/hs-fs/hubfs/img01-3.jpg?width=670&height=355&name=img01-3.jpg)](https://help.cloudsign.jp/hubfs/image-Jul-01-2025-11-09-46-0562-AM.png?hsLang=en)

 

#### Concluded Document Overview \> “Edit” document information \> “Edit Document Information” screen

[![img02-3](https://help.cloudsign.jp/hs-fs/hubfs/img02-3.jpg?width=670&height=431&name=img02-3.jpg)](https://help.cloudsign.jp/hubfs/image-Jul-01-2025-11-10-49-1514-AM.png?hsLang=en)

 

Contract data is also sent with the successful conclusion of agreement email, so you can continue to save this data.

 

---

 

### About accounts

When you unsubscribe from a paid plan (excluding the Enterprise Plan), only the team administrators will be switched to the Free Plan.

Accordingly, “team administrators” can continue to save and check **documents they have sent and received themselves**, even after unsubscribing the account.

[![スクリーンショット 2019-12-20 14.58.45](https://help.cloudsign.jp/hs-fs/hubfs/%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202019-12-20%2014.58.45.png?width=324&height=318&name=%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202019-12-20%2014.58.45.png)](https://help.cloudsign.jp/hubfs/%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202019-12-20%2014.58.45.png?hsLang=en)

(accounts of other administrators with only “document administrator privileges” and members will be deleted.)

See [here](https://help.cloudsign.jp/en/articles/2068169?hsLang=en) for details on privileges.

- [FAQ](https://help.cloudsign.jp/en/faq?hsLang=en#main-content)

    - [About CloudSign](https://help.cloudsign.jp/en/faq?hsLang=en#about-cloudsign)
    - [About documents](https://help.cloudsign.jp/en/faq?hsLang=en#about-documents)
    - [About operation](https://help.cloudsign.jp/en/faq?hsLang=en#about-operation)
    - [notification emails](https://help.cloudsign.jp/en/faq?hsLang=en#notification-emails)
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    - [Free plan](https://help.cloudsign.jp/en/plans?hsLang=en#free-plan)
    - [Paid Plan](https://help.cloudsign.jp/en/plans?hsLang=en#paid-plan)
    - [Free option](https://help.cloudsign.jp/en/plans?hsLang=en#free-option)
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- [Email address setting and login setting](https://help.cloudsign.jp/en/email-address-setting-and-login-setting?hsLang=en#main-content)

    - [login](https://help.cloudsign.jp/en/email-address-setting-and-login-setting?hsLang=en#login)
- [Sending documents](https://help.cloudsign.jp/en/sending-documents?hsLang=en#main-content)

    - [Upload and edit documents](https://help.cloudsign.jp/en/sending-documents?hsLang=en#upload-and-edit-documents)
    - [Destination settings](https://help.cloudsign.jp/en/sending-documents?hsLang=en#destination-settings)
    - [Bulk sending](https://help.cloudsign.jp/en/sending-documents?hsLang=en#bulk-sending)
    - [Settings when sending](https://help.cloudsign.jp/en/sending-documents?hsLang=en#settings-when-sending)
    - [Operations after sending](https://help.cloudsign.jp/en/sending-documents?hsLang=en#operations-after-sending)
    - [Template](https://help.cloudsign.jp/en/sending-documents?hsLang=en#template)
- [Receiving documents](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#main-content)

    - [Recipient guide](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#recipient-guide)
    - [Receiving docs](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#receiving-docs)
- [Managing documents](https://help.cloudsign.jp/en/managing-documents?hsLang=en#main-content)

    - [Document confirmation](https://help.cloudsign.jp/en/managing-documents?hsLang=en#document-confirmation)
    - [Enter document information](https://help.cloudsign.jp/en/managing-documents?hsLang=en#enter-document-information)
    - [Document import](https://help.cloudsign.jp/en/managing-documents?hsLang=en#document-import)
- [Setting ・Administrator privilege](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#main-content)

    - [Personal settings](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#personal-settings)
    - [Administrator settings](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#administrator-settings)
    - [Advanced settings](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#advanced-settings)
- [Electronic signature](https://help.cloudsign.jp/en/electronic-signature?hsLang=en)
- [API・External service linkage](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#main-content)

    - [Web API](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#web-api)
    - [External collaboration](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#external-collaboration)
    - [CloudSign Payments](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#cloudsign-payments)
    - [Law](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#law)
- [Security](https://help.cloudsign.jp/en/security?hsLang=en)
- [Troubleshooting](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#main-content)

    - [Login](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#login)
    - [Email sending and receiving](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#email-sending-and-receiving)
    - [Input items / consent related](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#input-items-consent-related)
    - [PDF / signature related](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#pdf-signature-related)
    - [Address settings and document information](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#address-settings-and-document-information)
    - [Others](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#others)

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