--- title: Does CloudSign comply with the GDPR (General Data Protection Regulation)? description: test --- [Skip to content](https://help.cloudsign.jp/en/articles/4297120#main-content) - [English](https://help.cloudsign.jp/en/articles/4297120) - [日本語](https://help.cloudsign.jp/ja/articles/4297120) English Show submenu for translations [![クラウドサイン ヘルプセンター](https://help.cloudsign.jp/hs-fs/hubfs/%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E3%82%B5%E3%82%A4%E3%83%B3_logo_horizontal_white_RGB@4x-1.png?width=170&height=40&name=%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E3%82%B5%E3%82%A4%E3%83%B3_logo_horizontal_white_RGB@4x-1.png)](https://help.cloudsign.jp/en/?hsLang=en) Open main navigation Close main navigation - - [English](https://help.cloudsign.jp/en/articles/4297120) - [日本語](https://help.cloudsign.jp/ja/articles/4297120) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [CloudSign Help Center](https://help.cloudsign.jp/en?hsLang=en) 2. [Security](https://help.cloudsign.jp/en/security?hsLang=en) # Does CloudSign comply with the GDPR (General Data Protection Regulation)? `Paid plan` CloudSign handles information in accordance with the GDPR. Information that can be used to identify an individual will physically be deleted under the condition that there is a request to erase data from both thea company requesting GDPR compliance and the other party of the agreement (from each party if there are multiple parties).   There is no provision for erasing data partially (such as erasing only certain documents). Instead, data is erased on a per-account basis.   ---   ### Request data erasure Check whether or not data is applicable, and then request erasure using the following form. **Applicable data: meets the following conditions** - Subscribed to the Paid plan - Customer is located outside the EEA, and the other party of the agreement is located inside the EEA EEA = European Economic Area: EU member states + Norway, Iceland and Liechtenstein *[Request GDPR compliance here ](https://form.run/@cloudsign-gdpr)*   ---   ### Requests to erase data   #### **Company requesting GDPR compliance** The request to erase data is completed by: - Delete the account (cancellation of free plan)   #### Other party to the **agreement with company requesting GDPR compliance** \[User has a CloudSign account\] The request to erase data is completed with two actions: - Delete the account (cancellation of free plan) - Submit a request to erase data using the [Request data erasure form](https://form.run/@cloudsign-gdpr-delete)   \[User does not have a CloudSign account\] The request to erase data is completed by: - 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