This page outlines some common questions regarding CloudSign payment.
For any other questions, inquire using the Chat screen at the bottom right of CloudSign.
Q: What brands of cards can be used?
A: The following cards can currently be used.
・Cards issued by Credit Saison Co., Ltd.
Q: What is the timing for receiving funds?
A: Closed 3 times per month (10th, 20th, last day), and payment are made after 5 business days.
Q: Are there any transfer fees oOther than payment commissions?
A: Transfer fees are covered by our company.
Q: If the recipient has selected installments, are funds also received in installments?
A: Funds are transferred as a lump sum.
Q: Can the sender specify the number of installments for the recipient?
A: The sender is not able to specify payment installments.
Q: Can the number of installments be changed after documents have been concluded?
A: Unfortunately this cannot be changed.
Please note that the number of installments remains the same as before documents are concluded.