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The “An access code has been specified, so you cannot edit the contract period” error is displayed
The “An access code has been specified, so you cannot edit the contract period” error is displayed
クラウドサイン運営事務局 avatar
Written by クラウドサイン運営事務局
Updated over a week ago

When you try to edit the contract period (contract start date to contract end date) in the document list screen, the “An access code has been specified, so you cannot edit the contract period” error message may be displayed.

Cause

The document is protected with an access code, but the access code has not yet been authenticated. Document information cannot be entered or edited for unopened documents.

Solution

Please click the document, enter the access code and open the document.

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