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Troubleshooting

I cannot receive emails (cell phone email)
I cannot receive emails (emails not via mobile network carriers)
The “Incorrect email address and password combination” error is displayed when logging in
The “Email address is incorrect” error is displayed
The “This email address cannot be registered. Check the details with the administrator at your company. ” error is displayed
Configuration if “Signature has a problem” is displayed (Mac OS)
Configuration if “Signature has a problem” is displayed (Windows)
Viewing concluded PDF files causes text to distort or shrink
Errors when using the SSO (Single Sign-on) function