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Troubleshooting
Troubleshooting
クラウドサイン運営事務局 avatar
1 author33 articles
Configuration if “Signature has a problem” is displayed (Mac OS)
Configuration if “Signature has a problem” is displayed (Windows)
Text fields and stamps disappear after downloading the PDF data
The “A PDF file that cannot be signed has been uploaded. Check that there are no problems with the file and that it is not protected with security settings ” error is displayed
Viewing concluded PDF files causes text to distort or shrink
The PDF file is not displayed properly
The “Forbidden” error is displayed
When sending documents, the “An error has occurred while sending the document. Please check that signature is not disabled from the PDF security settings” error is displayed
The “There are not enough pages in the uploaded file, and the specified input fields cannot be included. ” error is displayed
The “The size of the uploaded file is not big enough, and the specified input fields cannot be included.” error is displayed
“The file cannot be used as a signature has already been applied by CloudSign ” is displayed