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The “Cannot find the file. It may have been moved or deleted. ” error is displayed
The “Cannot find the file. It may have been moved or deleted. ” error is displayed
クラウドサイン運営事務局 avatar
Written by クラウドサイン運営事務局
Updated over a year ago

When downloading a PDF file, the “Cannot find the file. It may have been moved or deleted. ” error may be displayed.

Cause

You are trying to open or use the downloaded PDF file in a browser like Chrome.

Solution

Save the document locally, and open it using Adobe Acrobat Reader instead of a browser like Chrome.

See here for how to download Adobe Acrobat Reader.

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