Skip to main content
All CollectionsTroubleshooting
The PDF file is not displayed properly
The PDF file is not displayed properly
クラウドサイン運営事務局 avatar
Written by クラウドサイン運営事務局
Updated over 7 months ago

When viewing PDF files, they may not be displayed properly, such as low-quality images or blurry text.

Cause

The error may be caused by one of the following.

  1. You are using “OS X El Capitan” as your operating environment (with this OS, PDF files may not be displayed properly even under the recommended operating environment.)

  2. You are using a system other than the recommended operating environment


Solution

■ For 1.

PDF files are displayed properly in macOS Sierra and macOS High Sierra, so please upgrade to the latest version.

■ For 2.

See here and check that you are using the recommended operating environment.


Related Links

Did this answer your question?