In addition to using your normal password when logging into CloudSign, two-factor authentication can also be used which uses a one-time password issued by a smartphone application.
Contents
What you can do with the two-factor authentication
Operation method (Preparation)
Free Plan users
Paid plan users
What you can do with the two-factor authentication
Using this function significantly enhances security by preventing unauthorized access, even in the event that your password is used maliciously by a third party.
Precautions
Two-factor authentication will not be available if you change or lose your device.
Saving a backup code from the Manage Settings Screen after enabling two-factor authentication is recommended.
With the Business Plan or higher,two-factor authentication is not available while the SSO (Single Sign-on) function is being used.
While two-factor authentication is being used, the electronic signature and certificate of contract conclusion will state “two-factor authentication” as the “authentication method for relevant parties to the concluded contract.”
Operation method (Preparations)
CloudSign’s two-factor authentication uses the following smartphone applications.
Download the application before configuring settings.
Android- Google authentication system
Free Plan users
1. Go to “Security” in the Manage Settings Screen.
2. Click “Two-factor authentication settings,” and enter your login password to start configuring settings.
3. Configure two-factor authentication using the authentication application.
Launch the application downloaded earlier, and select “Scan barcode.” Scanning the QR code shown on the PC displays a 6-digit authentication code on your smartphone. Enter the authentication code in to the input field and click “Set.”
4. You will receive a notification by email when the authentication application settings have been completed. Settings are complete when you receive an email with the subject “Two-factor authentication has been enabled.”
When logging in after completing the settings, please enter the authentication code displayed in the application.
5. To obtain a backup code, go to Security in the Manage Settings Screen, and in “Two-factor authentication settings” click “Get backup code.”
6. A password popup will show up, so enter the password and click “Download.”
A file containing the backup code will be downloaded automatically.
This completes the process for obtaining a backup code.
Storing the backup code is recommended in case you change or lose your device.
Paid plan users
Two setting methods
Refer to the required case if any of the following apply.
You have received a notification email stating that two-factor authentication has been required
When logging in, the “Set two-factor authentication using the authentication application” screen appears
Getting started with two-factor authentication - optional
1. Go to “Security” in the Manage Settings Screen.
2. Click “Two-factor authentication settings,” and enter your login password to start configuring settings.
3. Configure two-factor authentication using the authentication application.
Launch the application downloaded earlier, and select “Scan barcode.” Scanning the QR code shown on the PC displays a 6-digit authentication code on your smartphone. Enter the authentication code in to the input field and click “Set.”
4. You will receive a notification by email when the authentication application settings have been completed.
5. Settings are complete when you receive an email with the subject “Two-factor authentication has been enabled.” (* Storing the backup code is recommended in case you change or lose your device.)
When logging in after completing the settings, please enter the authentication code displayed in the application.
Getting started with two-factor authentication - required
1. Configure two-factor authentication using the authentication application.
Launch the application downloaded earlier, and select “Scan barcode.” Scanning the QR code shown on the PC displays a 6-digit authentication code on your smartphone. Enter the authentication code in to the input field and click “Set.”
2. You will receive a notification by email when the authentication application settings have been completed.
3. Settings are complete when you receive an email with the subject “Two-factor authentication has been enabled.”
When logging in after completing the settings, please enter the authentication code displayed in the application.
Storing the backup code is recommended in case you change or lose your device.