---
title: Checking and consenting to received documents (PC)
description: test
---

[Skip to content](https://help.cloudsign.jp/en/articles/397633#main-content)

- [English](https://help.cloudsign.jp/en/articles/397633)
- [日本語](https://help.cloudsign.jp/ja/articles/397633)

English

Show submenu for translations

[![クラウドサイン ヘルプセンター](https://help.cloudsign.jp/hs-fs/hubfs/%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E3%82%B5%E3%82%A4%E3%83%B3_logo_horizontal_white_RGB@4x-1.png?width=170&height=40&name=%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E3%82%B5%E3%82%A4%E3%83%B3_logo_horizontal_white_RGB@4x-1.png)](https://help.cloudsign.jp/en/?hsLang=en)

Open main navigation

Close main navigation

- - [English](https://help.cloudsign.jp/en/articles/397633)
    - [日本語](https://help.cloudsign.jp/ja/articles/397633)

  English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [CloudSign Help Center](https://help.cloudsign.jp/en?hsLang=en)
2. [Receiving documents](https://help.cloudsign.jp/en/receiving-documents?hsLang=en)
3. [Receiving docs](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#receiving-docs)

# Checking and consenting to received documents (PC)

This page outlines how to check and consent to documents you have received on a PC.

---

### Contents

1. Operation method  
   ・Video of steps
2. Detailed operation method  
   　1. When multiple documents have been specified  
   　2. When input fields have been specified  
   　3. Rejecting documents　  
   　4. Forwarding documents  
   　5. Receiving documents with advanced authentication requests specified

 

---

### Operation method

**For HTML emails**

[![01-Jul-03-2025-04-26-41-6162-AM](https://help.cloudsign.jp/hs-fs/hubfs/01-Jul-03-2025-04-26-41-6162-AM.png?width=670&height=485&name=01-Jul-03-2025-04-26-41-6162-AM.png)](https://help.cloudsign.jp/hubfs/01-Jul-03-2025-04-26-41-6162-AM.png?hsLang=en)

 

**For text emails**

[![02-Jul-03-2025-04-27-12-0556-AM](https://help.cloudsign.jp/hs-fs/hubfs/02-Jul-03-2025-04-27-12-0556-AM.png?width=670&height=354&name=02-Jul-03-2025-04-27-12-0556-AM.png)](https://help.cloudsign.jp/hubfs/02-Jul-03-2025-04-27-12-0556-AM.png?hsLang=en)

 

1\. Click the link in the “Confirmation Request” email you received from CloudSign.

- Clicking the link in the email opens up a screen for checking documents.

#### **Precautions**

- URLs for checking documents are valid for a period of 10 days from when they are generated.
- If the term of validity has expired, contact the **sender** to send you a reminder (resend the email).
- If “No viewing rights” is displayed, click [here](https://help.cloudsign.jp/en/articles/1386789?hsLang=en) for solutions.

 

2\. Read through the terms of use, and click the “Agree to terms of use to check document” button.

[![03-Jul-03-2025-04-27-51-1277-AM](https://help.cloudsign.jp/hs-fs/hubfs/03-Jul-03-2025-04-27-51-1277-AM.png?width=670&height=269&name=03-Jul-03-2025-04-27-51-1277-AM.png)](https://help.cloudsign.jp/hubfs/03-Jul-03-2025-04-27-51-1277-AM.png?hsLang=en)

 

3\. Check through the content of the document when it is displayed.

 

4\. After entering the specified input fields and confirming the entered details, click the “Consent to document.”

[![04-Jul-03-2025-04-28-20-1708-AM](https://help.cloudsign.jp/hs-fs/hubfs/04-Jul-03-2025-04-28-20-1708-AM.png?width=670&height=236&name=04-Jul-03-2025-04-28-20-1708-AM.png)](https://help.cloudsign.jp/hubfs/04-Jul-03-2025-04-28-20-1708-AM.png?hsLang=en)

 

5\. Another confirmation screen will be displayed, so click the “Agree and finalize” button.

- The document will be successfully concluded at this point, and an electronic signature will be applied to the document to prevent the content from being tampered with.

[![05-Jul-03-2025-04-28-49-4558-AM](https://help.cloudsign.jp/hs-fs/hubfs/05-Jul-03-2025-04-28-49-4558-AM.png?width=670&height=242&name=05-Jul-03-2025-04-28-49-4558-AM.png)](https://help.cloudsign.jp/hubfs/05-Jul-03-2025-04-28-49-4558-AM.png?hsLang=en)

 

6\. This completes checking and consenting to the documents.

- After consenting, you will receive a successful conclusion of agreement email. See [here](https://help.cloudsign.jp/en/articles/1781804?hsLang=en) for how to verify concluded documents.

 

---

 

#### **Video of steps**

<iframe class="hs-responsive-embed-iframe" height="315" src="https://www.youtube.com/embed/oWA-9W7YnYw" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" width="560" data-service="youtube"></iframe>

 

---

 

### Detailed operation method

 

#### **When multiple documents have been specified**

- Please switch through documents, and use “\< \>” to change pages.

[![06-4](https://help.cloudsign.jp/hs-fs/hubfs/06-4.png?width=670&height=250&name=06-4.png)](https://help.cloudsign.jp/hubfs/06-4.png?hsLang=en)

 

---

#### **When input fields have been specified**

- Click the “text field” and “stamp” to enter the required details, and click the appropriate checkboxes for any required “checkboxes.”
- Input fields are specified as necessary by the sender, and documents may also be sent without any fields.

[![07-3](https://help.cloudsign.jp/hs-fs/hubfs/07-3.png?width=670&height=364&name=07-3.png)](https://help.cloudsign.jp/hubfs/07-3.png?hsLang=en)

 

#### **Adding a “stamp”**

- Entering text into the “stamp” field generates a pseudo-stamp.
- With this service, documents are actually concluded when all parties click the “Consent” button. The “stamp” is simply a pseudo-stamp that conforms to common business practices. This does not have any direct relation to credibility, and there is no issue even without a “stamp.”

[![08-4](https://help.cloudsign.jp/hs-fs/hubfs/08-4.png?width=670&height=317&name=08-4.png)](https://help.cloudsign.jp/hubfs/08-4.png?hsLang=en)

 

---

#### **Rejecting documents**

- See [here](https://help.cloudsign.jp/en/articles/1057523?hsLang=en) to reject any received documents due to errors or other reasons.

 

---

#### **Forwarding documents**

- Forwarding the actual confirmation request email you receive will not leave any record on CloudSign or within the electronic signature of the document being forwarded to the parties actually consenting to the document.  
  As such, forwarding the actual confirmation request email is not recommended.
- Using CloudSign’s forwarding function makes it possible to leave a record of such information, allowing approvers to conclude agreements while retaining maximum credibility of those concluded documents. See [here](https://help.cloudsign.jp/en/articles/2658215?hsLang=en) for how to forward documents.

 

---

#### **Receiving documents with high-level authentication requests specified**

- If the documents you have received are specified with high-level authentication request functions, you will need to register an account. Check [here](https://help.cloudsign.jp/ja/articles/4669200?hsLang=en) for more details.

- [FAQ](https://help.cloudsign.jp/en/faq?hsLang=en#main-content)

    - [About CloudSign](https://help.cloudsign.jp/en/faq?hsLang=en#about-cloudsign)
    - [About documents](https://help.cloudsign.jp/en/faq?hsLang=en#about-documents)
    - [About operation](https://help.cloudsign.jp/en/faq?hsLang=en#about-operation)
    - [notification emails](https://help.cloudsign.jp/en/faq?hsLang=en#notification-emails)
- [Plans](https://help.cloudsign.jp/en/plans?hsLang=en#main-content)

    - [Free plan](https://help.cloudsign.jp/en/plans?hsLang=en#free-plan)
    - [Paid Plan](https://help.cloudsign.jp/en/plans?hsLang=en#paid-plan)
    - [Free option](https://help.cloudsign.jp/en/plans?hsLang=en#free-option)
    - [Paid option](https://help.cloudsign.jp/en/plans?hsLang=en#paid-option)
    - [Collaboration plan](https://help.cloudsign.jp/en/plans?hsLang=en#collaboration-plan)
- [Email address setting and login setting](https://help.cloudsign.jp/en/email-address-setting-and-login-setting?hsLang=en#main-content)

    - [login](https://help.cloudsign.jp/en/email-address-setting-and-login-setting?hsLang=en#login)
- [Sending documents](https://help.cloudsign.jp/en/sending-documents?hsLang=en#main-content)

    - [Upload and edit documents](https://help.cloudsign.jp/en/sending-documents?hsLang=en#upload-and-edit-documents)
    - [Destination settings](https://help.cloudsign.jp/en/sending-documents?hsLang=en#destination-settings)
    - [Bulk sending](https://help.cloudsign.jp/en/sending-documents?hsLang=en#bulk-sending)
    - [Settings when sending](https://help.cloudsign.jp/en/sending-documents?hsLang=en#settings-when-sending)
    - [Operations after sending](https://help.cloudsign.jp/en/sending-documents?hsLang=en#operations-after-sending)
    - [Template](https://help.cloudsign.jp/en/sending-documents?hsLang=en#template)
- [Receiving documents](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#main-content)

    - [Recipient guide](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#recipient-guide)
    - [Receiving docs](https://help.cloudsign.jp/en/receiving-documents?hsLang=en#receiving-docs)
- [Managing documents](https://help.cloudsign.jp/en/managing-documents?hsLang=en#main-content)

    - [Document confirmation](https://help.cloudsign.jp/en/managing-documents?hsLang=en#document-confirmation)
    - [Enter document information](https://help.cloudsign.jp/en/managing-documents?hsLang=en#enter-document-information)
    - [Document import](https://help.cloudsign.jp/en/managing-documents?hsLang=en#document-import)
- [Setting ・Administrator privilege](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#main-content)

    - [Personal settings](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#personal-settings)
    - [Administrator settings](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#administrator-settings)
    - [Advanced settings](https://help.cloudsign.jp/en/setting-administrator-privilege?hsLang=en#advanced-settings)
- [Electronic signature](https://help.cloudsign.jp/en/electronic-signature?hsLang=en)
- [API・External service linkage](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#main-content)

    - [Web API](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#web-api)
    - [External collaboration](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#external-collaboration)
    - [CloudSign Payments](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#cloudsign-payments)
    - [Law](https://help.cloudsign.jp/en/api-external-service-linkage?hsLang=en#law)
- [Security](https://help.cloudsign.jp/en/security?hsLang=en)
- [Troubleshooting](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#main-content)

    - [Login](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#login)
    - [Email sending and receiving](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#email-sending-and-receiving)
    - [Input items / consent related](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#input-items-consent-related)
    - [PDF / signature related](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#pdf-signature-related)
    - [Address settings and document information](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#address-settings-and-document-information)
    - [Others](https://help.cloudsign.jp/en/troubleshooting?hsLang=en#others)

[![クラウドサイン ヘルプセンター](https://help.cloudsign.jp/hs-fs/hubfs/%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E3%82%B5%E3%82%A4%E3%83%B3_logo_horizontal_color_RGB@4x.png?width=170&height=40&name=%E3%82%AF%E3%83%A9%E3%82%A6%E3%83%89%E3%82%B5%E3%82%A4%E3%83%B3_logo_horizontal_color_RGB@4x.png "クラウドサイン ヘルプセンター")](https://www.cloudsign.jp/)

© 2015 Bengo4.com, Inc.