FAQ
About CloudSign
- Deleting/canceling accounts
- What type of service is CloudSign?
- What does the “Number of users” mean?
- How transmissions are counted/When charges apply
- Does the recipient need to register an account in order to use the service?
- About CloudSign “Support”
- I want to check my plan
- What is the recommended environment for using CloudSign?
- About Guides in Cloudsign
About documents
- If I unsubscribe my CloudSign account, can I still check my document data?
- What are the types of status for documents?
- How long are document data stored?
- Where are the details I enter in the Add Recipient screen shown?
- Is the contract valid even if no input fields (text boxes, stamps, checkboxes) have been set?
- Can the size and font of text fields/stamps be changed?
- What is the maximum number and size of files of documents that I can send?
- I want to amend or cancel documents that have been concluded
- I want to amend or cancel documents that have already been sent